Terms & Conditions

These terms and conditions shall apply to all Users and/or Members of Try Leh Pte Ltd (“Try Leh”), a private limited company incorporated in Singapore.

By using, accessing and/or visiting the Site, Mobile Application or Messaging Platform to access the Services, you are deemed to have read and agreed to these Terms and Conditions.

By accepting the Terms and Conditions, you agree to give your consent to receive marketing and non-marketing content by Try Leh via Email, Phone, WhatsApp, Short Message Services (“SMS”), Multi-Media Message Services (“MMS”), Telegram or any other communication means. Content includes but is not limited to advertorial messages, promotional content, instructions, reminders, and updates regarding Try Leh, its affiliates and/or partners.

1. Definition

    1.1. In these terms and conditions, the words below shall bear the following meanings:
    • “Merchant” refers to any entity whose products or samples can be purchased and/or redeemed via the Kiosk, Site, Mobile Application or Messaging Platform.
    • “Member” refers to any individual who registers for a Try Leh User Account to purchase and/or redeem samples via the Kiosk, and “Membership” shall be construed accordingly.
    • “User” refers to any individual who uses the Site, Mobile Application or Messaging Platform to access the Services
    • "Samples" refers to the products for sale and/or redemption by Try Leh
    • “Kiosk” refers to the Try Leh machine that dispenses the Merchant Samples upon scanning of eligible QR code from Users or Members
    • "Mobile Application" means Try Leh Mobile Application
    • "Site" means www.tryleh.com. "Try Leh" or or "we" or "us" or "our" refers to Try Leh Pte Ltd.
    • Services" refers to the Sample redemption service and any other services provided by Try Leh on the Site, Mobile Application or Messaging Platform"
    • “Messaging Platform” refers to the communication platform for Members to communicate with Try Leh, including but not limited to WhatsApp, SMS, MMS and Email
    • "User Account" means the user account set up by a user of the Site, Mobile Application and/or Service via the Site, Mobile Application or Messaging Platform.

    2. Membership Registration

    • 2.1 Users can register to be a Member by completing the registration form on the Site or Messaging Platform.
    • 2.2 Each person is permitted to register only once, upon which a User Account will be created.
    • 2.3 If you are under 16 years of age, please seek parental consent before registering.
    • 2.4 Registration is only limited to persons who hold a valid Singapore mobile phone number.
    • 2.5 Try Leh reserves the right, at its sole discretion, to refuse or revoke registration to any applicant, and we are not obliged to give a reason for doing so.
    • 2.6 You warrant that your registration details, including but not limited to your name, mobile number, email address and date of birth, are true and accurate at all times and that you shall not impersonate any person. You will maintain and promptly update the information in your User Account to keep it true, accurate, current and complete. Our Data Protection Policy shall apply in respect of any such information provided by you.
    • 2.7 By submitting any personal data to Try Leh, the User or Member consents to Try Leh’s collection, use, processing and disclosure of such personal data in accordance with Try Leh Data Protection Policy.
    • 2.8 If you have any questions about the processing of your personal data or about our Policy, if you do not accept the amended Policy, if you wish to withdraw any consent you have given us at any time, or if you wish to update or have access to your personal data, you are welcome to contact us. The contact details are:
    • Attention to: Try Leh Pte Ltd
      Email: dpo@tryleh.com
      Address: 47 Jalan Pemimpin Halcyon 2, #03-01, Singapore 577200
    • 2.9 All requests for correction or for access to your personal data must be in writing. We will endeavor to respond to your request within 30 days, and if that is not possible, we will inform you of the time by which we will respond to you.
    • 2.10 If you use multiple logins for the purpose of disrupting a community or annoying other users, you may have action taken against you, including but not limited to suspension of any or all of your User Accounts.

    3. Samples Redemption

    • 3.1 Samples are given on a first come first served and while stock lasts basis.
    • 3.2 Any free Sample redeemed from Try Leh is not intended or allowed to be sold. If you do so, Try Leh reserve the right to delete your User Account without prior notification.
    • 3.3 Try Leh reserve the right to limit the quantities of the Samples for purchase or redemption by each User or Member.
    • 3.4 Samples are stated on the Site, Mobile Application and Kiosk to help Users or Members recognize the products. We attempt to be as accurate as possible in the descriptions of our product samples. However, we cannot guarantee that the descriptions are completely accurate or error-free
    • 3.5 If you have redeemed a Sample which you believe it is not as described on the Try Leh website, please kindly email us at support@tryleh.com
    • 3.6 The User or Member is solely responsible for his own usage or consumption of the Samples. You shall check the ingredients and expiry date of the Sample before consuming or using it. Do not consume if there are any ingredients that may cause you allergy or in contravene with your religion. Try Leh will not be held liable for any injury or damage caused if you fail to do so.
    • 3.7 The redemption of sample is final and there shall be no exchange of samples with other products.

    4. Your Responsibility

    • 4.1 You shall use the Services subject to the following conditions:
    • (a) you agree to abide by and comply with these Terms and Conditions at all times;
    • (b) You agree not to use the Services to take any action that could harm us or a third party or in any way that violates any applicable federal, state, local or international law;
    • (c) you agree to comply with all legal requirements in Singapore;
    • (d) you have provided all information we require in connection with your registration, and such information is accurate and complete.
    • 4.2 You grant us the right to disclose specific information as required by any applicable law, direction of a regulatory authority or stock exchange or pursuant to a court order.

    5. Our Responsibility

    • 5.1 We will notify you of the charges you have to pay for your use of the Services.
    • 5.2 In providing the Services, we act as an independent contractor and we are not an agent of any Merchant(s) or act in any other capacity unless otherwise specifically stated.

    6. Intellectual Property

    • 6.1 All rights, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to Try Leh shall always remain the property of Try Leh.
    • 6.2 Try Leh and other parties own the trademarks, logos and service marks displayed on the Site, Mobile Application and Kiosk, and User or Members are prohibited from using the same without the written permission of Try Leh or such other parties.

    7. Disclaimer and Exclusion of Liability

    • 7.1 We shall not be liable for all direct, indirect, ancillary or consequential loss or damage, including but not limited to the loss of profits, business and anticipated savings, even if the risk of such loss or damage was brought to our attention, resulting from your use of the Services, samples, products, including but not limited to our failure to perform any of our obligations hereunder as a result of circumstances outside our control including but not limited to the outbreak of war, explosion, any governmental act, civil commotion, accident, strike, riot, industrial dispute, lockout, stoppages or restraint of labour from whatever cause whether partial or general, traffic congestion, weather conditions, mechanical breakdown, obstruction of any mode of transport or other force majeure, including flood, fire or any acts of God.
    • 7.2 The Services, are provided on an "as is”, “as available" basis without any warranties whether express or implied and we give no warranty as to the authenticity or genuineness of any product and/or sample from any suppliers.
    • 7.3 You take responsibility for the use of any products or samples, taking into consideration the constitution of the person using such products or samples. For the avoidance of doubt, we shall not be liable for any consequence of use of products or samples, including but not limited to skin irritation, skin dryness or rash.
    • 7.4 We will use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Services, the Site or the Mobile Application will be free of faults or that Samples will be free of error, and we do not accept liability for any such faults, errors or omissions.
    • 7.5 We reserve the right to change, modify, substitute, suspend or remove without notice any information, Samples or Services on the Site or Mobile Application from time to time.
    • 7.6 We do not warrant that your use of the Services, the Site or the Mobile Application will be uninterrupted and we do not warrant that any information (or messages) transmitted via the Services, the Site or the Mobile Application will be transmitted reliably, accurately, in a timely manner or at all. Notwithstanding that we will try to allow uninterrupted access to the Services, the Site and the Mobile Application, access to the Services, the Site and the Mobile Application may be suspended, restricted or terminated at any time.
    • 7.7 Your access to the Site or Mobile Application and/or the Services may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services.
    • 7.8 We do not give any warranty that the Services, the Site and the Mobile Application are free from viruses or anything else which may have a harmful effect on any technology.


    • 8.1 You shall indemnify and keep us indemnified at all times from and against all claims, demands, actions, suits and proceedings incurred, suffered or sustained by us in connection with the Services performed for you, and pay us damages, costs and interest in connection with such claims, demands, actions, suits or proceedings.


    • 9.1 We reserve the right to terminate or suspend your User Account and/or the Services at any time without assigning any reason.
    • 9.2 We shall not be liable to you or to any other party for any losses, damages, cost or expenses howsoever caused by or arising out of such termination or suspension.
    • 9.3 Without prejudice to the generality of the foregoing, we reserve the right to terminate or suspend your use of the Services if:
    • (a) we are of the reasonable opinion that you have breached any of these Terms and Conditions; or
    • (b) there is abuse or misuse of the Services by you.


    • 10.1 You may terminate use of the Services by sending an email to support@tryleh.com
    • 10.2 Your termination of use of any Services shall not release you from any liabilities or responsibilities which have accrued prior to the date of termination, including but not limited to your obligation to pay any outstanding charges.

    11. NOTICES

    • 11.1 Any notices, demands or any other correspondences whatsoever shall be deemed to be communicated to you if the same is sent by ordinary post or email to the address provided under your User Account, or such other address as informed to us in writing prior to the dispatching of any notices, demands or any other correspondence whatsoever.
    • 11.2 All notices or correspondence from you to us must be in writing and sent to us at the address or email specified below.
    • Attention to: Try Leh Pte Ltd
      Email: support@tryleh.com
      Address: 47 Jalan Pemimpin Halcyon 2, #03-01, Singapore 577200

    12.Changes to Terms of Use

    • 12.1 These Terms and Conditions may be modified from time to time. Any modifications to these Terms and Conditions will be effective upon publication on the Site and/or Mobile Application. You should therefore read these Terms and Conditions carefully before proceeding further.
    • 12.2 Your continued use of the Services after any modifications to these Terms and Conditions indicates your acceptance of the modified Terms and Conditions.

    13. Assignment and Sub-contract

    • 13.1 We have the right to assign or transfer or sub-contract all or part of our rights or obligations here under at our discretion without prior notice to you.

    14. Applicable law and Jurisdiction

    • 14.1 The laws of the Republic of Singapore, without regard to the conflict of laws principles thereof, will apply to all matters relating to these Terms and Conditions.
    • 14.2 You accept and agree to submit to the exclusive jurisdiction of the courts of the Republic of Singapore in respect of any dispute or difference arising out of and/or in connection with these Terms and Conditions.

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